![]() If the remote is not properly paired or connected to the Apple TV, it may not function as expected. The remote should be used within 20 feet (approximately 6 meters) of the Apple TV, and anything that gets in the way of the remote and the front of the Apple TV, receiver, and sound bar should be moved. Moreover, if the remote is too far away from the Apple TV or objects are obstructing the signal, it may not operate as planned. Use a soft cloth and gently wipe the infrared sensor in order to clean it. There is a possibility that the signal transmission could be disrupted if the IR sensor is dirty or covered with dust. The infrared (IR) sensor receives and sends infrared signals to regulate the volume of the TV or sound system. Clean the IR Sensor on Your Apple TV and Remote The remote will charge fully in around three hours. If it needs to be charged, you can do so by connecting one end of a Lightning cable to the Apple TV Siri Remote, and attaching the other end of the cable to a USB port on a computer or to the USB power adapter that came with an Apple device. On the Apple TV, go to Settings > Remotes and Devices > Remote in order to see the current level of the remote’s battery. However, it is possible that the remote’s battery is low but not low enough to trigger the notification. When the remote’s battery life is too low, a notification will show up on your TV, telling you that it’s time to charge it. The remote comes with an internal battery that can be charged, and it is recommended that you charge it a few times per year. After the Connected notification displays, test your remote.
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